Help & feedback
Keep checkout simple.
Quick guidance for the common journeys, plus direct routes for support, feedback, accessibility and service status.
Scan or add a card
Open Add card and choose Scan barcode. CardsHere explains camera use before asking for permission. If camera access is off, close the scanner and enter the number manually.
Import screenshots or photos
Use Import to choose card images with the system picker, review every recognised field and fix anything before saving.
Share safely
Use Settings for a trusted co-owner or the advanced Shared Wallet controls. Review the person and permission before sending an invitation.
Sign-in and verification
Google, Facebook and email sign-in are available. Verified mobile security protects wallet access; never send a password or one-time code to support.
Contact CardsHere
Report a problem or suggest an improvement. Describe what you were trying to do and what happened, but do not send passwords, one-time codes, full card numbers, private photos or other people's information.
Web app
Check for updates
This page loaded CardsHere 0.4.0.
What's new in 0.4.0
- Find help, accessibility information, service status and feedback options in one clear place.
- Check whether the web app or Android app is current from Settings.
- See a clear explanation before CardsHere asks to use the camera for scanning.
- Android keeps app content comfortably clear of system bars and display cutouts while preserving normal swipe navigation.